Shipping policy
Shipping Policy
Thank you for shopping with Tee's Shakes! Here's everything you need to know about how we get your shakes to you.
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or UK public holidays will be processed on the next working day.
Shipping Rates & Delivery Times
United Kingdom:
- Standard Delivery — delivered within 3–5 business days
- Express Delivery — delivered within 1–2 business days
European Union:
- Standard International — delivered within 5–10 business days
International (Australia, Canada, USA & other supported countries):
- Standard International — delivered within 7–14 business days
Shipping costs are calculated at checkout based on your location and chosen delivery method.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available. Please allow up to 24 hours for tracking details to update.
Delays While we always aim to deliver within the timeframes above, delivery times may be affected by factors outside our control, such as customs delays, adverse weather conditions, or carrier disruptions. Tee's Shakes is not responsible for delays caused by third-party carriers or customs processes.
Failed Deliveries If a delivery attempt is unsuccessful due to an incorrect address provided at checkout, or failure to collect from a delivery point, any re-delivery costs will be the responsibility of the customer.
Damaged or Lost Orders If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date at tosin.abimbola@teesshake.com with your order number and, where possible, photographic evidence. We will work with you to resolve the issue as quickly as possible.
Contact Us For any shipping-related queries, please don't hesitate to get in touch: 📧 tosin.abimbola@teesshake.com